Case study

ONFORM

Building a powerfully simple engagement platform.

Visit onform.net

Online engagement has become complicated. Do you want to run a Voice of The Customer (VoC) campaign? Or perhaps you’re looking to dive in to Experience Management (XM) or assess your Net Promoter Score (NPS)? Maybe you’re looking for customer insights, or to conduct market research or improve customer experience (CX)?

The never-ending array of mumbo jumbo and buzz words is muddying the water and complicating an exercise that should be all about gaining clarity.

ONFORM does things differently. ONFORM elegantly combines all of the important elements of online engagement in to one easy to use solution which covers all of your engagement needs.

Case study

Football Association of Wales

Building a digital ecosystem for Welsh football.

Visit faw.cymru

In September 2022 Hopp Studio (where I work as lead engineer) was awarded a contract to transform the digital presence of the Football Association of Wales (FAW). This was the culmination of months of hard work where I worked directly on the tender, working closely alongside the MD, account manager and designer, providing details on the tech we would use, providing indicative timings, working out the budget and attending client meetings.

This project is scheduled to span over 2 years – we’re currently 10 months in and we’ve delivered lots of really exciting tech already, and have lots more to deliver.

The FAW has over 20 web properties all with different branding, and all executed with varying degrees of success. The plan is to transform all the web properties in to one cohesive experience – providing a global header which will offer easy access to everything FAW, and building the sites with a global set of components and styles. The tech stack it being built upon APIs (cue WordPress’s fantastic REST API) in an uncoupled way to ensure it’s robust and resilient.